“Information Workers are concerned with the form, content, arrangement, navigation and preservation of information, and with making it accessible and attractive to actual and potential users.They manage and support the information needs of the Knowledge Economy.They are a considerable force for social inclusion.They provide an essential ingredient for lifelong learning and to an informed and civilised society.They are an indispensible support to learning, teaching and research in academic institutions of all kinds.” (ISNTO, 2001)